Returns & Refunds

Please review our store refund policy before requesting a return. For hygiene and safety reasons, certain intimate products may not be eligible for return once opened or used.

Start a return

Email support@adultgoodsworld.com or AdultGoodsWorld@szyldx.com with your order number and a brief description of the issue. Our team will provide the appropriate next steps.

Damaged or incorrect items

If an item arrives damaged or you received the wrong product, contact us as soon as possible with your order details and photos so we can review the issue.